FastOpenAI Privacy Policy
Effective: June 12, 2026 (updated July 16, 2026) · Operator: Shanghai Bianzhi Information Technology Co., Ltd.
1. What we collect
① Account data: mobile number (login identity), WeChat nickname/avatar (when logging in via WeChat), optional email; ② Business data: the business profile you fill in, diagnosis answers, spreadsheets/documents/images you upload; ③ Usage records: your interactions with the AI, token usage, operation logs; ④ Device data: IP address and browser type (for security and risk control).
2. How we use it
To generate the analyses and content you request, meter quota and billing, run security controls, and improve the product. We do not sell or share your personal information or business data with any third party. When calling large-model services we only transmit the content required to complete the task at hand.
3. Product improvement program (please read)
To make the AI better at cross-border commerce, your interactions with the AI may be used for our own model and product improvement after de-identification (mobile numbers, emails, ID numbers and similar personal identifiers are removed). Participation is on by default; you can switch it off anytime in Settings → Privacy, after which new interactions are no longer captured. You may also request deletion of previously captured data (contact support@fastopenai.com, or delete your account — training data is hard-deleted immediately on account deletion).
4. Storage and security
Data is stored on cloud servers located in mainland China (Alibaba Cloud, Shanghai). All transmission and storage are encrypted; databases are backed up daily with off-site disaster-recovery copies. Uploaded images pass content-safety screening and are retained only as long as needed. Exception: product images you upload for publication on your Amazon listing are hosted in a publicly readable bucket in the US region (Alibaba Cloud US-West) — they are intended for public product display and Amazon needs to fetch them over the public internet long-term. Contact us to remove hosted images at any time.
5. Your rights
① Export: Settings → Account lets you export all of your data (profile, interaction history, training captures); ② Delete: you may delete your account at any time — login credentials are invalidated immediately, training captures are hard-deleted immediately, and remaining data is purged after the retention period; ③ Correct: profile and diagnosis data can be edited in-product at any time; ④ Opt out of capture: see Section 3.
6. Cookies and sessions
We only use an essential login-session cookie (HttpOnly). No third-party advertising or tracking cookies.
7. Minors
The service is intended for adult business operators and is not directed at anyone under 18.
8. Changes and contact
Updates are published on this page with a new effective date; material changes are announced in-product. Privacy inquiries: support@fastopenai.com.
9. Amazon seller data (Selling Partner API)
If you connect your Amazon store to this product, the following applies:
① What we access: after your explicit authorization on Amazon's consent page, we access your store's operational data via the Amazon Selling Partner API — product listings, inventory, order volumes and statuses, sales aggregates, financial-event aggregates (commissions/fees/refunds), and return records (order ID / SKU / return reason). Our application uses non-PII roles only and does not request buyer-messaging permissions; if an official returns report contains buyer-identity columns, they are stripped programmatically before storage — we do not store any buyer names, addresses, or contact details.
② What it is used for: solely to generate operational reports for you and to perform actions you confirm case-by-case (such as creating a listing). Amazon store data is hard-excluded in code from the product improvement program (Section 3) — regardless of your program setting, Amazon data is never used for model training or product improvement.
③ How it is stored: authorization tokens are encrypted at rest with AES-256-GCM; report data is stored on cloud servers in mainland China (Alibaba Cloud, Shanghai); all transmission uses TLS; every API call is written to an audit log.
④ How it is deleted: when you disconnect your Amazon store in Data Connections, we immediately delete the authorization token and scrub the data payloads from historical call records (keeping only audit skeletons such as timestamps and tool names). When you delete your account, authorization tokens and connection credentials are hard-deleted immediately and call-record payloads are scrubbed immediately; analysis reports and workflow outputs derived from your store data are purged together with your remaining account data after the 30-day retention period. You can also revoke this application's authorization in Amazon Seller Central at any time.
⑤ No sharing: Amazon store data is never sold, shared, or transferred to third parties; when generating reports with large-model services, only the store data needed for the current analysis is transmitted (including necessary order-status and listing detail snapshots; never any buyer personal information).
Related: Terms of Service